If the output gives information about the Perl version, the installation is a success. To see if we have the Perl interpreter, we run the following command: perl –version In either case, ensure that the package versions are the same as in the Linux version as in the first step.
On the other hand, in Ubuntu we run the following commands: dpkg –get-selections | grep linux-headers
To do so, in Red Hat Enterprise Linux, CentOS, and Fedora, we run: yum list installed | grep kernel-devel Now, we need to check if we have the appropriate version of the packages to build kernel modules. We need to make sure that both the command result and the gcc version we got above are the same.
Then to check if we have the Make tool and the GCC compiler, we run: make -v To find out the kernel version and the GCC version, we run: cat /proc/version Linux version 2.6.35.6 and gcc version 4.5.1 To check whether the packages are already installed for the Acronis installation, we perform the steps below. If we miss the Kernel module we require, it leads to this error. If this issue persists, contact the support team. Go to “Scheduled Tasks” and try to run the command of the “Acronis Backup” extension manually. When we try to access the extension page at Plesk > Acronis Backup:Įrror: An error has occurred.Install the module for this kernel version, and then retry the backup. Unable to perform a backup via Acronis Backup extension in Plesk:īackup Failed: The SnapAPI kernel module is not loaded for the kernel 3.1.2.el7.x86_64 currently running in this system.Generally, there are two variants to this error. SnapAPI kernel module is not loaded for the kernel
Mostly, we come across this error when we try to perform a backup.Īs part of our Server Management Services, we assist our customers with several Plesk queries. Stuck with the error, SnapAPI kernel module is not loaded for the kernel? We can help you.
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